Amazon, FedEx Expand Free Returns Program

Amazon is significantly broadening its free returns program across the United States, now offering over 10,000 drop-off locations. This strategic expansion aims to enhance customer convenience, ensuring that approximately 80% of its U.S. customer base is within a five-mile radius of a return point. A key component of this initiative is a new partnership with FedEx, integrating 1,500 FedEx Office locations into Amazon's return network. This collaboration is expected to streamline the returns process for consumers and potentially boost sales by reducing a common barrier to online purchases.