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Amazon Shares Alexa Shopping Tech With Retailers
PYMNTS·
Amazon is making its AI-powered shopping assistant technology available to other retailers through AWS. This new offering, Agentic Shopping Assistant on AWS, allows businesses to leverage Amazon's experience with Alexa for Shopping to create their own conversational commerce tools. Retailers can customize the assistant to match their specific product catalogs and customer demographics, aiming to enhance the online shopping experience. This move could significantly impact how consumers interact with online stores, potentially driving more personalized and efficient purchasing journeys across the retail sector.
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