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B2B Buyers Prioritize Safety Over Value
PYMNTS·
The phrase "this is how we've always done it" reflects a deep-seated tendency in business decision-making. Historically, phrases like "no one ever got fired for buying IBM" highlighted how leaders often chose the safest option to protect their careers, even if it wasn't the most innovative or value-maximizing choice for the institution. This risk-averse mindset persists today, influencing purchasing decisions in the B2B sector. Instead of solely focusing on potential gains or efficiency improvements, decision-makers frequently opt for established, familiar solutions to avoid personal repercussions, demonstrating a continued prioritization of job security over institutional advancement.
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fintech
business
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PYMNTS — pymnts.com