OpenAI launches custom AI agents for business tasks

OpenAI is enhancing ChatGPT for business users by introducing custom AI agents capable of performing automated tasks. Available on Business, Enterprise, Edu, and Teachers plans, these cloud-based agents can be configured to handle specific workflows, such as gathering product feedback from the web and reporting it via Slack, or drafting sales follow-up emails in Gmail. This move reflects a broader trend in the AI industry towards developing agents that can execute actions autonomously, following the viral success of similar tools like OpenClaw, whose founder has now joined OpenAI.