Revolut builds proprietary AI for decision-making

Revolut has developed its own artificial intelligence model, PRAGMA, rather than relying on third-party providers like OpenAI or Anthropic. This proprietary system was trained using a massive dataset of 40 billion user interactions and financial events from its 25 million global customers. Unlike typical AI assistants, PRAGMA is designed for making critical business decisions rather than handling customer service inquiries or generating content. This strategic move allows the neobank to leverage AI for operational efficiency and potentially gain a competitive edge in the fintech landscape.