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UnitedHealth’s $3 Billion AI Push Has Bots Calling Doctors

Bloomberg Tech·June 19, 2026 at 02:55 PM

At UnitedHealth Group Inc., artificial intelligence reads aloud summaries of medical charts as nurses drive to patients’ homes. It listens to millions of customer calls to find the causes of complaints. One trial even has AI agents calling .

Original Source

Bloomberg Tech — bloomberg.com

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